Privacy Policy

Miyako Ltd respects your privacy and is committed to protecting your personal information.

This privacy policy explains what information we may collect when you use this website or contact us, why we use it, and your rights under UK data protection law.

 

Who we are

Miyako Ltd is responsible for the personal information described in this policy.

If you have any questions about this policy or how we use your personal information, please contact us using the contact details provided on this website.

 

Information we collect

We collect only the personal information that is reasonably necessary to operate our business and respond to people who contact us.

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This may include:

• your name;

• your email address;

• your telephone number;

• your organisation and job title;

• information contained in correspondence or enquiries you send to us; and

• information you provide in connection with an existing or potential business relationship.

 

We do not seek to collect sensitive personal information through this website.

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How we collect your information

We may receive personal information when you:

• contact us through the website;

• contact us directly by email or telephone;

• communicate with us through professional networks such as LinkedIn; or

• engage with us in connection with our consulting services.

 

Our website provider may also process limited technical information necessary to deliver and secure the website.

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How we use your information

We may use your personal information to:

• respond to enquiries;

• communicate with existing and prospective clients;

• discuss or provide our services;

• manage our business relationships;

• maintain appropriate business records;

• protect the security and integrity of our website and systems; and

• comply with legal or regulatory obligations.

 

We do not sell personal information. We do not use personal information collected through this website for automated decision-making or profiling.

 

Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for using personal information.

Depending on the circumstances, we normally rely on one or more of the following:

 

Legitimate interests
Where processing is reasonably necessary for us to operate our business, respond to enquiries, develop professional relationships, protect our systems or manage our services, provided those interests are not overridden by your rights and interests.

 

Contract
Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

 

Legal obligation
Where we need to process information to comply with a legal or regulatory requirement.

Where consent is required for a particular activity, we will ask for it separately.

 

Cookies and website technologies

This website uses only cookies and similar technologies that are necessary for the secure and proper operation of the website.

These may be used for purposes such as website security, fraud prevention, system functionality and reliable delivery of website services.

We do not use cookies for behavioural advertising or to track you across other websites.

We do not use advertising pixels or similar technologies for profiling visitors.

Where a cookie or similar technology is strictly necessary for the operation or security of the website, consent is not required under applicable UK rules.

Information about the technologies used by our website platform may also be available from our website provider, Wix.

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Website analytics

We do not use Google Analytics or other third-party behavioural analytics services to track individual visitors to this website.

Our website platform may generate limited operational or aggregate information as part of providing and securing the website. We do not use this information to build behavioural profiles of individual website visitors.

 

Sharing your information

We may share personal information with trusted service providers where this is necessary to operate our business.

These may include providers of:

• website hosting and website services;

• email and communications services;

• IT and data storage services;

• professional services such as legal or accounting support.

Where another organisation processes personal information on our behalf, we expect it to handle that information securely and in accordance with applicable data protection law.

We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

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International transfers

Some of the service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by UK data protection law.

 

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to satisfy legal, accounting or business requirements.

The appropriate retention period will depend on the nature of the information and our relationship with you.

When information is no longer required, we will delete it or otherwise dispose of it securely where reasonably practicable.

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Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

 

Your rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

• ask for a copy of the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your personal information;

• ask us to restrict how we use your information;

• object to certain uses of your information;

• receive certain information in a portable format; and

• withdraw consent where we rely on consent.

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise any of these rights, please contact us.

 

Data protection complaints

If you have a concern about how we use your personal information, please contact us first so that we can investigate and respond to your complaint.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Further information is available from the ICO at ico.org.uk.

 

Links to other websites

This website may contain links to third-party websites, including professional networking sites.

We are not responsible for the privacy practices of those websites. If you follow a link to another website, its own privacy policy will apply.

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Changes to this policy

We may update this privacy policy from time to time to reflect changes in our business, website or legal obligations. The latest version will always be published on this page.